The Monitoring & Consumer Protection Administration is responsible for reinforcing investors and consumers' rights, and is committed to ensuring fair trade and commercial transactions in the Emirate of Ras Al Khaimah via:
- Providing information and counsel to consumers, retailers and sellers with respect to their rights and responsibilities.
- Aiding consumers resolve disputes with merchants.
- Scrutinizing allegations of unfair trade practices.
- Regulating commercial activities in conformity with laws and regulations.
The bulk of inquiries received by the Monitoring & Consumer Protection Administration from the public pertain to day-to-day commodities and services purchasing experiences. Information published on this website contain detailed answers to the majority of questions posted regarding the rights and duties of consumers during shopping.